Each piece is crafted from premium gold-plated 316 stainless steel, designed to resist tarnishing with everyday wear.

Yes — that’s the whole idea. Upload a photo, a handwritten note, or a short message at checkout, and our engraving team will reproduce it on your piece.

Very faint or low-contrast images can be harder to engrave crisply. If we spot an issue with your upload, we’ll reach out at support.sealed@gmail.com before production to sort it out — no piece goes into engraving without a clear file.

Custom engraving typically requires a short production window before your order ships. Because every piece is made to order, please allow a little extra time compared to non-personalized jewelry.

Orders typically ship within 5–9 business days. Because each piece is personalized before it ships, we’ll share tracking as soon as your order is on its way.

Yes — the envelope pendant opens like a locket, revealing your personalized message inside.

Where products have custom engravings, we’re unable to assist with returns once engraving has begun. If your item arrives damaged or defective, contact us within 14 days of delivery and we’ll send a replacement or refund at no cost to you.

Every piece arrives in a protective box, ready to gift. As Sealed grows, we’re looking forward to introducing more premium presentation packaging — for now, our focus stays on the pieces themselves.

Though it's carefully constructed with durability and form in mind, reducing exposure to water, perfume, and lotion will help prolong its shimmer.

Store it in a dry place, ideally the pouch or box it arrived in, when not being worn.

To clean, wipe gently with a soft, dry cloth after wearing. If needed, use a slightly damp cloth with mild soap, then dry immediately — avoid soaking, ultrasonic cleaners, or abrasive polishing cloths, which can wear down the plating over time.

Email us anytime at support.sealed@gmail.com — we typically respond within 1-2 business days.